Everything you need to know before booking — booking process, cancellation, deposits, airports served, payment, and policies. If your question isn't here, call directly.
Three ways:
Every booking is confirmed by me directly. You'll receive a confirmation with pickup time, vehicle details, and my direct number.
24 hours notice is preferred for all bookings. This guarantees vehicle availability and proper preparation.
Same-day bookings are accommodated when possible — call to check availability.
Higher-demand bookings (weekend evenings, weddings, prom, full-day charters, holidays) should be booked 2-4 weeks in advance to guarantee the date.
Phones are answered 24/7. Rides require 24 hours advance notice.
Lincoln Limo Inc is a reservation-based black car service, not on-demand rideshare. Every ride is pre-booked and assigned to me directly. This is what allows the flat-rate pricing, the meet-and-greet at airports, and the consistent vehicle and chauffeur every trip.
You can call or text anytime — including 3 AM for a 6 AM airport pickup the following day. I respond as soon as I'm safely able.
Different rules for different ride types — because an airport transfer is easier to recover than a full-day wedding booking.
Airport transfers and one-way rides:
Hourly charters, celebrations, weddings, full-day bookings:
Genuine emergencies and weather-related cancellations are handled case-by-case. Just call as soon as you know.
Depends on the ride type:
This structure is standard for chauffeured black car service. Larger bookings tie up an entire day or evening, which is why deposits scale with booking length.
All commercial airports and private aviation FBOs in the Chicagoland region:
Plus all private aviation FBOs (Atlantic Aviation, Signature Flight Support, Million Air, Hawthorne Global Aviation, etc.) at any of the above. If your jet lands somewhere within reasonable range and the price works, I'm there.
Flight tracking is included in every airport booking. I monitor your flight number from when you book and adjust pickup time automatically based on actual landing time.
60 minutes of free wait time after the actual landing time — covers normal customs, baggage claim, and walking to pickup. If your flight delays cause you to clear customs more than 60 minutes after landing, additional wait is billed at the hourly rate.
You don't need to call to update me about a delay — I already know.
The 2025 Cadillac Escalade ESV Platinum Sport Executive seats 6 passengers comfortably:
Best for 5 in true comfort. 6 passengers fits but the third row is best for shorter trips or smaller riders.
Extended wheelbase ESV cargo area handles full-size luggage for 6 — you don't have to choose between people and bags.
Available on request — please mention when booking so I can have one ready. Customer-provided seats are also welcome and sometimes preferred (familiar to the child, properly fitted).
Illinois law requires children under 8 to be properly secured in an appropriate seat. I follow this without exception.
Service animals always welcome per ADA — no questions asked, no extra fee.
Other pets: case-by-case basis. Please mention when booking. Carrier required for cats and small dogs. Larger dogs accepted with prior approval. A cleaning fee may apply if significant shedding or any accidents occur.
Yes. Weddings are typically booked as either a celebrations package or hourly charter, depending on what you need.
Common configurations:
Same Escalade ESV, same chauffeur, same flat-rate transparency. Wedding bookings require 50% deposit at booking due to the all-day commitment.
Yes. Dignified, professional transportation for mourning families. Coordination with funeral homes for timing and procession logistics. Multi-vehicle processions available through trusted partners.
No deposit required for funeral service — invoiced after. Pricing is custom-quoted based on duration and locations. See funeral.html for details.
Yes — three different ways depending on the trip:
Lincoln Limo Inc operates through Square for all card payments:
Corporate billing and invoicing is available for verified corporate accounts — see corporate.html.
Gratuity is not included and never automatic.
Customary practice in the chauffeured car industry is 15-20% of the ride total, but it is always your choice. No surcharges, no auto-added "service fee" disguised as gratuity.
No. Lincoln Limo Inc does not pay for, incentivize, or otherwise compensate Google reviews, Yelp reviews, or any other third-party platform reviews. Those platforms require reviews to be unsolicited and unpaid, and we respect their guidelines without exception.
However — we do offer a $25 promo code (applied to a future booking) to customers who submit an honest testimonial directly on our own website at testimonials.html. This is a different program: testimonials live on our own site, with full FTC disclosure, and we have editorial control. We never reuse, repurpose, or post these to Google or Yelp.
If a competitor is offering you money or discounts for a Google review, that's a violation of Google's policies — and a sign of a business willing to bend rules.
Three standalone programs — these don't stack with each other, but each is real money off:
If you're eligible for multiple programs, choose whichever gives the best price for that specific booking.
Several real differences worth understanding:
Uber Black is excellent for what it is — quick, available, decent vehicle. Lincoln Limo Inc is what you want for important rides where things actually have to go right.
Three programs rewarding new riders, professionals, and personal connections. Each is standalone — pick the one that applies to you.
One-time welcome rate for new customers. $125 flat to O'Hare from Chicago and close suburbs.
Learn More →Verified attorneys receive 25% off every booking. One-time verification, applies forever.
Verify Now →Trust-based loyalty program for personal connections. Invitation-only with personal promo code.
How to Join →If your question isn't answered above, call directly. I answer the phone myself — and if I'm driving I'll call back as soon as I'm safely able.
Book a Ride (773) 651-2001